Help
More about using Apparat, sharing a Household and looking after your items.
FAQs
Find answers about your Household, your Apparats and their care.
Household
Sharing access and organising the things in your home.
How does Household sharing work?
A Household keeps your Apparats, documents and Care together. Everyone in it can see and update those records. Each person uses their own account. Contact support@apparat.care if you need help adding members. Other Households remain separate.
What is a Household in Apparat?
A Household keeps your Apparats, their documents and Care in one place. Use one on your own or share it with a partner, family member or housemate. Each person uses their own account, and other Households you belong to stay separate.
What can Household members and admins do?
Members can add and update Apparats, documents, Maintenance and Issues. Admins also manage access and Household settings. A country is required when creating a Household; reminder times are handled automatically. My profile holds your personal details, photo, language, notifications and sign-in settings. Click a member's photo to enlarge its saved crop.
How do I add rooms?
Common rooms are ready to use, including Living Room, Bedroom, Bathroom, Kitchen, Garden, Garage and Utility Room. Members can add a room when adding an Apparat. Admins can manage rooms and locations in Household settings. Portable Apparats is for belongings with no fixed location; Not recorded means no location has been chosen. Room groups in the Apparat overview can be collapsed.
What are categories, and can I change them?
A location tells you where an Apparat is; a category and type describe what it is. For example, a portable laptop belongs to Electronics, with Laptop as its type. Categories include Appliances, Electronics and Sports & hobbies. Household settings group types beneath their categories. Members can add a category while adding an Apparat; admins can manage categories and types without losing existing Apparats.
Does assigning an owner make an Apparat private?
No. Ownership helps organise who an Apparat belongs to. All members of the same Household can still see its details, documents and Care. Other Households remain separate.
How can I sign in?
Use Google, Microsoft, or email and password. Email registration and password recovery remain available. Use the same verified email address to keep the same account. Early Access is open to everyone.
How do I join Early Access?
Create an account with Google, Microsoft, or email and password. No invitation is needed. Create a Household to receive your free Founder licence with the current Plus features automatically. Choose Add Apparats to add your first items. You can invite someone later from Household settings. If someone invited you to their Household, use the invited email address and accept that invitation to join them.
What is the Founder licence?
Early Access is free. Each new Early Access Household receives a Founder licence with the current Plus features. No payment is required.
Apparats
Adding possessions, finding them and saving their details.
How do I add an Apparat?
Choose Add Apparats, then AI Capture. Take or select one or more label or barcode photos. Review each photo and crop or rotate it if needed, then choose Read labels or barcodes. Review and edit the results before saving each Apparat. Matching manuals can arrive while you review. Add manually skips scanning. After saving, continue with Care or skip it for now.
Can I only add Apparats if I have a label, box or other documentation?
No. You can add any Apparat manually, including older items, gifts and items without a receipt. Start with a recognisable name and add whatever else you know. You can fill in missing details or attach documents later.
Which Apparats can I keep track of?
Appliances, electronics, tools, heating equipment, bicycles and sewing machines. Apparat is not limited to devices with a barcode or a maintenance schedule. Phones, laptops and other items that move around can go under Portable Apparats.
How do I find and view my Apparats?
Browse by room or category, search for a name, brand, model or serial number, and filter by room, category, type, owner and care status. Custom rooms, categories and types are included. Your chosen sort is remembered in that browser. Open an Apparat for its details, documents, warranty, Care and history. Click its product picture to enlarge it.
What product and purchase details can I add?
Add a name, product photo, brand, model, serial number, product reference and retail barcode. You can also save the purchase date, retailer, price paid, warranty dates and coverage information, along with its location, category, type, status and notes. AI does not invent purchase dates or warranty coverage. You do not need every detail before you can save an Apparat.
Does Apparat supply receipts, manuals or warranty documents?
Add your receipts, warranty documents and photos yourself. Scanning looks for matching manuals while you review the product details; you can also use Find a manual in Documents. Check the model and source before adding an available downloadable PDF. Matching retained results can be reopened without another search. Every attached file uses storage, including product photos, labels and Care files.
How does the shared AI allowance work?
Your Household shares an AI allowance. The app shows how much remains and when it renews. Scanning, Suggested Maintenance and Ask Apparat use this shared allowance. Reopening saved results and exact retries do not use it again.
Can I use Apparat on my phone?
Yes. The web app adapts to your phone. Choose a label photo or use the camera when your browser supports it, and add or edit details manually. The examples show the responsive web app. A separate Android or iOS app is not currently available.
Care
Suggested Maintenance, schedules, reminders and Issues.
What is included in Care?
Care brings Maintenance and Issues together with the work already completed. Use the list or calendar, and organise the list by due date, room, owner or Apparat. The chosen view is remembered in that browser. Maintenance can have a schedule or simply keep instructions for use as needed. Each item stays linked to its Apparat.
How do I set up maintenance steps?
Choose New Maintenance, then Suggested Maintenance or Add manually. Both use the same editable form for instructions, an optional due date, reminders and performer. Leave the date blank for care as needed. Record completed work keeps its history. Notes are at the bottom. Saved Parts can stay collapsed and remembers your choice.
Can Maintenance repeat on a particular weekday?
Yes. Choose a fixed date, such as the 18th of each month, or the first, second, third, fourth or last weekday of a month. Yearly patterns also let you choose the month, such as the second Saturday of January. Set the reminder time in your Household timezone. Advance Reminder is optional: choose days before every due date or an exact earlier date for the current occurrence.
Can I snooze a maintenance reminder?
Choose 4 hours, 1 day, 1 week, or a custom number of hours or days. Snooze applies to the whole Household. If it ends after the current due date, that date moves too. Reminders restart when snooze ends: one reminder, then up to three daily follow-ups. After the fourth, reminders stop but the Maintenance stays overdue. Completing or archiving it stops reminders. Email follows each person’s preferences in My profile under Notifications. The fictional demo sends no email.
Will Apparat suggest maintenance for my Apparats?
Suitable saved suggestions appear without another AI search; you can request fresh suggestions when needed. Choose Review and set up to open the normal editable Maintenance form. Check the instructions and frequency, then choose Save Maintenance at the bottom. The checkmark appears after saving. Undo addition archives the added Maintenance, keeping its details and history.
How do I submit and follow up on an Issue?
Choose Report an Issue from an Apparat or from Care, select the affected Apparat and describe what is wrong. Add an error code or photo if helpful. The Issue appears immediately in Care and on that Apparat, even while it is still open. Add updates, attempted fixes and service-provider details as you go, then record the work when it is resolved.
How does Ask Apparat help?
Ask Apparat is included with the Founder licence and uses the shared AI allowance. It opens beside your Apparat or Care item, using the chosen context and available manuals. Type, add photos or record voice input and receive written replies. Saved Apparat, Maintenance and Issue cards link directly to the right record. You can prepare a note, Issue, Maintenance or new Apparat, then review changes before saving. Chats are private to your account; reopen an earlier chat or start a new one.
Should I verify AI suggestions?
Yes. AI can misread a label, match the wrong product or suggest unsuitable care. Check your exact model, source links and product manual. Switch off and unplug electrical equipment before cleaning or maintenance, keep liquids away from electrical parts, and use a qualified professional for hazardous work. You can edit or leave out any suggestion.
Can I search for parts myself?
The automated Parts finder is coming soon. Ordinary manufacturer, retailer and Google links use no AI allowance. Saved Parts is available when creating or editing Maintenance, with a reference, description, link and optional reference cost. Fill from link reads available page details without AI; blocked or missing details stay manual. Open link visits the page in another tab. Check compatibility yourself.